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NightRide Thermal Product Warranty

NightRide Thermal cameras are built to last and backed by our commitment to quality. We offer a 36-month limited factory warranty on all units—plus the option to extend coverage at an additional fee.

Standard Warranty Coverage (New Products)

  • Coverage Period: 36 months from date of purchase
  • What’s Covered: Defects in materials or workmanship under normal use
  • Support Included: U.S.-based technical assistance by phone or email
  • The warranty is transferable with a proof of purchase and serial number.

Warranty for Refurbished Products

  • Coverage Period: 12 months from the date of purchase
  • What’s Covered: Defects in materials or workmanship under normal use
  • Support Included: U.S.-based technical assistance by phone or email

Optional Extended Warranty

  • Available for purchase separately
  • Extends product protection beyond the standard 3 years
  • Covers parts and technical support

Contact us directly to learn more or to purchase an extended warranty plan at contact@getnightride.com

What’s Not Covered

  • Installation labor or service fees
  • Cosmetic damage  (scratches, dents, etc.)
  • Misuse, accidents, or unauthorized modifications
  • Damage from improper installation
  • Consequential damages related to loss of use
  • Repairs done by non-NightRide authorized technicians

Legal Notice

This warranty is in lieu of any other warranty, expressed or implied. NightRide makes no warranties of merchantability or fitness for a particular purpose. NightRide’s maximum liability under this agreement shall not exceed the original purchase price of the product in question. NightRide reserves the sole right to determine whether a product is defective in materials or workmanship.